Refund Policy
At ViroxaTech, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
🔄 Returns
We offer a 30-day return policy from the date you receive your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in the original packaging
📦 Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
Include:
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Your order number
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Clear photos of the issue
We will offer a replacement or full refund.
❌ Non-Returnable Situations
We do not accept returns for:
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Change of mind after delivery
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Incorrect address provided by the customer
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Minor variations in product appearance
💰 Refunds
Once your request is approved:
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Refunds will be issued to your original payment method
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Processing time: 5–10 business days
📮 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
📩 Contact Us
For any return or refund requests, contact us at:
We aim to respond within 24 hours.
🤝 Our Commitment
We are committed to fair and transparent service while protecting our business from misuse.
Thank you for shopping with ViroxaTech.